Service Advisor

Job Description

Vauxhall Service Advisor

Underwoods Vauxhall in Colchester are looking for an experienced Service Advisor to join their growing team on the Vauxhall Service Reception.

Applicants should be customer focused and capable of delivering the highest standards of service.

Duties include:

- Checking in and seeing out customers
- Raising job cards
- Take customer bookings
- Organising courtesy vehicles
- Following up with customers
- Liasing with Workshop Controller and Service Manager
- Warranty recalls
- Invoice all work carried out
- Acting as Reception for visitor customers and incoming calls

Previous experience of the motor trade a necessity, knowledge of Pinnacle DMS an advantage. Good communication and IT skills are essential.

The successful applicant must have an excellent attitude and be able to work as part of a team. They must take pride in their work providing high levels of customer service, in line with the levels of excellence expected at Underwoods Motor Group.

This is an excellent opportunity for the right person to join a successful and growing business.

Hours are 8:00-18:00 weekdays and 8:00-13:00 on alternate Saturdays. Opportunity to earn additional commission from up-selling certain product lines.

To apply please upload your CV or send your CV to Robert Porter, Underwoods Vauxhall, Scotts Corner, Ipswich Road, Colchester, Essex, CO4 9HS.

Ref: SA100

Location Vauxhall Colchester
Closing date 31/07/2017
Working hours 08:00 - 18:00
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