Skoda Service Advisor

Job Description

Underwoods Skoda in Colchester are looking for an experienced Service Advisor to join their growing team on the Skoda Service Reception.

Applicants should be customer focused and capable of delivering the highest standards of service.

Duties include:

- Checking in and seeing out customers
- Raising job cards
- Take customer bookings
- Organising courtesy vehicles
- Following up with customers
- Liasing with Workshop Controller and Service Manager
- Warranty recalls
- Invoice all work carried out
- Acting as Reception for visitor customers and incoming calls

Previous experience of the motor trade a necessity, knowledge of Pinnacle DMS an advantage. Good communication and IT skills are essential.

The successful applicant must have an excellent attitude and be able to work as part of a team. They must take pride in their work providing high levels of customer service, in line with the levels of excellence expected at Underwoods Motor Group.

This is an excellent opportunity for the right person to join a successful and growing business.

Hours are 8:00-18:00 weekdays and 8:00-13:00 on alternate Saturdays. Profit share scheme plus opportunity to earn additional commission from up-selling certain product lines.

To apply please upload your CV or send your CV to Jim Smith, Underwoods Skoda, Wyncolls Road, Severalls Lane, Colchester, Essex, CO4 9HS.

Ref: SK100

Location Colchester
Closing Date 30/09/2019
Working Hours 08:00 - 18:00
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